Accessibility Statement

Family HealthCare (famhealthcare.org) is committed to ensuring digital accessibility for all individuals, including people with disabilities. As a Federally Qualified Health Center receiving federal financial assistance, FHC is committed to nondiscrimination in access to its programs and services in accordance with Section 504 of the Rehabilitation Act and Section 1557 of the Affordable Care Act. We strive to continually improve the user experience for everyone and apply relevant accessibility standards to enhance usability.

Our Commitment

We aim to make our website accessible and usable in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines help ensure that digital content is accessible to a wide range of people, including those with visual, auditory, cognitive, and motor impairments.

Ongoing Efforts

We actively work to improve the accessibility and usability of our website by:

• Regularly reviewing content and design for accessibility best practices

• Improving navigation, readability, and compatibility with assistive technologies

• Training our team on accessibility standards and inclusive design

Accessibility Features

Our website includes features intended to support accessibility, such as:

• Alternative text for images where appropriate

• Keyboard navigation support

• Clear headings and consistent structure

• Readable fonts and color contrast considerations

Need Assistance?

If you experience difficulty accessing any part of our website or need assistance with any content, we are here to help.

Please contact us:

Phone: 701-551-2450

Email: jsorby@famhealthcare.org

Mailing Address: 301 NP Avenue Fargo, ND 58102

When contacting us, please describe the issue you encountered and the assistive technology you were using, if applicable. We will make every reasonable effort to provide the information you need in an accessible format.

Continuous Improvement

Accessibility is an ongoing effort, and we welcome your feedback as we continue to improve.

Unresolved Concerns

If you have contacted us regarding an accessibility barrier and feel your concern has not been adequately addressed, you may submit a formal complaint through our patient relations process by contacting patientrelations@famhealthcare.org. We are committed to working with you to find a reasonable solution.